Privacy Policy
Last Updated: March 18, 2025
We respect your privacy and are committed to protecting your privacy rights. This Privacy Policy explains how NestBlock International Inc. ("we," "our," "us") collects, uses, and discloses personal information when you access our Platform, Applications, Bot Software, and Website (collectively, the "Software").
By accessing, communicating with, downloading, registering, or using the Software, you accept this Privacy Policy. If you do not agree, please stop using our services immediately.
1. Our Role as a Data Controller
We act as a data controller and determine the purposes and means of processing personal data. We may collect personal data from you directly or through automated means.
2. Personal Information We Collect & How We Use It
A. Usage Data: We collect information about how you use our Platform, such as IP address, browser type, device model, OS, referral sources, session length, and cookies. This data helps us improve our services and user experience.
B. Account Data: When you register, we collect your nickname, email, and phone number to create and manage your account securely.
C. Inquiry Data: When you contact us, we collect and process data related to your inquiries for customer support and marketing.
D. Customer Relationship Data: We store communication history and contact details to manage relationships and provide support.
E. Transaction Data: We collect data on transactions processed through our services, including payment details and crypto wallet activity.
F. Correspondence Data: We may collect emails, chats, and communication logs for customer support and legal purposes.
G. Verification Data: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, we may collect name, address, ID documents, and bank details.
H. Interaction Data: When you use decentralized swap protocols, we collect transaction history related to swap transactions and liquidity pools.
3. Legal Basis for Processing
We process personal information based on:
Contractual necessity – To provide our services.
Legal obligation – To comply with AML, KYC, and financial regulations.
Legitimate interest – To enhance user experience, security, and fraud prevention.
Consent – Where required for marketing and analytics.
4. Disclosure of Personal Information
A. We may share personal data with:
Affiliates, contractors, and service providers as needed for business operations.
Regulatory authorities to comply with legal obligations.
Third-party partners for processing payments, identity verification, and security measures.
B. We will only transfer data outside your jurisdiction if necessary legal safeguards are in place.
5. Cookies & Tracking Technologies
A. We use cookies to:
Authenticate users and remember login status.
Enhance security and prevent fraud.
Analyze user behavior to improve our services.
B. You can manage cookies via browser settings or opt-out of tracking by disabling cookies.
6. Retention of Personal Information
A. We retain your data for as long as necessary to:
Provide services and comply with legal requirements.
Resolve disputes and enforce agreements.
B. Personal data will be deleted after 3 years from your last login or interaction unless required for compliance.
7. Security Measures
We implement strong security controls, including encryption, firewalls, and access restrictions to protect your data. However, no online system is 100% secure.
8. International Transfers
If you are in the EEA, UK, or Switzerland, we ensure that your data is transferred securely using standard contractual clauses or other lawful measures.
9. Your Rights Under Privacy Laws
Depending on your location, you may have the right to:
Access your personal data.
Correct inaccurate data.
Request deletion of your data.
Object to data processing for direct marketing.
Withdraw consent for certain data uses.
Restrict processing in certain cases.
To exercise your rights, contact us at our Help Center.
10. Third-Party Services & Links
Our Software may contain links to third-party websites. We are not responsible for their privacy policies and encourage users to review them separately.
11. Changes to this Privacy Policy
We may update this Privacy Policy as needed. Changes will be notified through our Platform, email, or Website. Continued use of our services after changes means acceptance of the updated policy.
12. Contact Information
For privacy-related inquiries, please contact NestBlock International Inc. via our Help Center.
By using our services, you acknowledge and accept this Privacy Policy.
